All staff from cleaners, healthcare workers, nurses, anaesthetist, registrars and Consultant were fantastic. Ward 21 has its own entrance at the back of the main hospital building. If you are a relative visiting from Berwick, we have a dedicated free daily car service to and from North Tyneside General Hospital which arrives for visiting times. Ward was clean and well organised and all the team seemed to get on so well even when they are very busy, hats off to them all and thank you for all your kindness and care, Report review titled Day surgery unit (amazing Care) as unsuitable, Dear Sir/Madam, Any other browser may experience partial or no support. Best wishes, Patrick Price Patients' preferences will be respected and people are welcome to continue to wear them, but they will not be mandatory in many areas. Deux fois de suites. Telephone (0191) 293 2533. North Tyneside General is situated on the A191 approximately 8 miles east of Newcastle. The closest railway station is Newcastle Central Station. Report review titled Awful experience made good! Thank you. Patrick Price Thank you for your review of our services at North Tyneside General Hospital. I will share your review with those involved in your care at North Tyneside General Hospital, Urgent Care Department. or call us on 0845 113 0012, Response from "Ward 22, North Tyneside General Hospital is amazing, the ward manager runs a great ward she treats everyone with respect and dignity." via NHS Choices. For information about an appointment call, Patient Advice and Liaison Service (PALS). Annie Laverty Equality, Diversity and Inclusion Lead, Attended for day surgery and was treated with care, dignity and compassion throughout the day. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Head of Patient Experience, by Karen Mary Elliott - Posted on 29 July 2021, I attended this center today at rakelane hospital for an endoscopy the staff and consultant were absolutely marvellous ,I was put at ease and they were very highly professional and kind, wonderful department highly recommend beautifully clean, Report review titled Endoscopy center as unsuitable, Dear Karen, Its great to read that you felt so at ease and were treated with such professionalism and kindness. Thank you also for your note about the shower. I have tried ringing them to be hung up numerous times. to wash your hands at the hospital entrance and wear a mask when you enter the hospital, to wear personal protective equipment (PPE) and observe social distancing, you should not visit if you feel unwell, have been asked to self-isolate, or believe you may have been in contact with someone who has Covid-19, For information about an appointment call, Patient Advice and Liaison Service (PALS). the service isn't performing as well as it should and we have told the service how it must improve. For more information on maternity visiting,see here. Patrick It has an urgent treatment centre whichprovides services to treat an illness or an injury that requires urgent attention but is not life-threatening. Let's make care better together. Archived: North Tyneside General Hospital Ward 21, Rake Lane, North Shields, Tyne and Wear, NE29 8NH (0191) 293 2533. Get the latest business insights from Dun & Bradstreet. We are still asking visitors to wash their hands regularly. About: Please note that from Friday 10 August ward 15 at North Tyneside General Hospital is moving to ward 24. I appreciated the clear infomation about what would happen and given plenty of opportunity to ask questions. My procedure on 13 July was a combined Gastroscopy and Colonoscopy. They made what could have been an dreadful time bearable. Your information helps us decide when, where and what to inspect. I hope that you are making a good recovery from your surgery and I will make sure that the team who looked after you have the opportunity to read your kind review. I am sorry to read about your recent accident whilst on holiday in North Tyneside. Your GP can treat the majority of healthcare needs and are the first point of contact for most medical problems for you and your family. Download our internal map here: Map Download, Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival, Memory Clinic 0191 2932542 / Early Onset Dementia Service 0191 293 4010, Discharge Lounge - 0191 293 4285 / Jubilee Day Hospital, outpatients - 0191 293 4271 / Day room - 0344 811 8111 x 32953. Staff nurses are available Tuesday Friday, 8am- 4pm and the ward clerk is available to talk to regarding appointments Monday Friday, 8am 4pm. Nurses station - 0191 293 1343 liaison nurse or occupational therapy - 0191 235 4900. Inadmissible. Very caring and helpful. Please speak to the nursing team Are the numbers restricted? 1 0 obj Follow A19 Southbound and join the A191 toward North Shields and Tynemouth. Chief Experience Officer, by Malcolm Barlow - Posted on 13 July 2021. Behind surgical day unit on main corridor. I was made immediately at ease, treated throughout as an individual and reassured when I was having some difficulties. With warm thoughts and our sympathy to you and your family, Annie. the service isn't performing as well as it should and we have told the service how it must improve. Its great to hear that you felt so well looked after throughout your treatment and found the overall care to be excellent. Anytime during the opening hours of Monday to Friday 8am to 4pm. Every member of the ward team demonstrated care and compassion towards our mum and family. When is the best time for relatives to contact the ward to check on patient? This is open Monday to Friday 8.30am-4pm and 8am-3pmSaturday and Sunday. I will ensure the team are given the opportunity to read your wonderful review, I know they will be delighted. Surgical wards must remain Covid-light, so visiting will remain restricted. We need all visitors to keep to their hour to maintain social distancing and give all patients the opportunity to have their nominated people visit. They have my number and know to ring me regarding my mother's care but insist on ringing her direct. I just wanted to say thank you for taking time to review the care which you received at the Day Surgery Unit, North Tyneside General Hospital. Find company research, competitor information, contact details & financial data for DAMART of ROUBAIX, HAUTS DE FRANCE. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. I had a colonoscopy and although the experience was not very pleasant, the staff were fantastic. Website. 5 0 obj I was very sorry to read about the difficulties that your mother has had making contact with our Colorectal Department at North Tyneside Hospital; it certainly doesnt match the service standards that we would expect for our patients, and with your feedback, we would like to look into this further. Report review titled Terrific care as unsuitable, Dear Martin, I am so glad that you are able to find some comfort in the fact that your Mum was so well cared for by the team on ward 24 and that your needs as a family were also addressed with kindness. Tracy Tracy . (0191) 293 2533, Provided and run by: Check TheTrainlinefor timetables of all services. What a lovely, thoughtful review of your stay on Ward 22 at North Tyneside General Hospital. Continue over the next 5 roundabouts and at the 6th turn right. We really appreciate you raising these important issues with us and look forward to hearing from you. There is also a small coffee shop with a seating area. Please note that failure to park in a designated bay or failure to pay for parking may result in you being issued with a civil penalty or infringement notice. Dentiste at 11 Boulevard du Gnral Leclerc, 59100 Roubaix, France, Roubaix, Hauts De France, 59100 . Share your experiences of UK health and care services, Ward 24 - North Tyneside General Hospital, Published on nhs.uk on 19/06/2013 at 04:00, Default endobj Good choice of meals( well cooked and ample portions, plenty of teas and coffees supplied at anytime) I hope that you are doing well and recovering from your operation. Each patient is now allowed two nominated visitors, who can visit on separate occasions or together if more convenient. I hope that you are making a good recovery from your operation? <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/TrimBox[ 0 0 1190.55 841.89]/Type/Page>> Tracy For up to date bus information, please use theTravelineservice. What are visiting hours at Cramlington hospital? Take care, Inadequate There are free lay-bys for pick-ups or drops offs or for those picking up a prescription at the pharmacy (maximum stay 20 minutes). Head of Patient Experience, by Miss J M Ford - Posted on 20 July 2021. North Tyneside General Hospital North Tyneside General Hospital Phone: 0344 811 8111 Address Rake Lane North Shields Tyne and Wear NE29 8NH North Tyneside General Hospital Due to the coronavirus pandemic, for the safety of our patients and staff, visiting our hospitals is still being restricted. This ward was previously situated in ward 15. Docteur Clment THOREZ est situ 11 Boulevard du Gnral Leclerc, 59100 Roubaix, France. Anna Burhouse Care teams across all functions in day surgery ward and then ward 7 in main hospital were terrific. - we'll pass your stories to the people in health and social care who can make a difference. There are a limited number of hourly slots for visitors on all general adult wards between 10am and 7pm, which must be pre-booked in advance. Vous pouvez galement trouver l'heure de travail et la carte sur . Due to the coronavirus pandemic, for the safety of our patients and staff, visiting our hospitals is still being restricted. I'm very grateful for the care I received, which was everything I needed in the first 24 hours after surgery. No children under 12 Your words will mean a great deal to the team, I will ensure they receive a copy of your note. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/TrimBox[ 0 0 1190.55 841.89]/Type/Page>> I am pleased that the staff did all they could to reassure you and to make what can be unpleasant procedures less stressful. I am really quite ill and felt very vulnerable. Go through the Tyne Tunnel (toll) and leave the A19 after 2 miles, to join the A191 toward North Shields and Tynemouth. (Purple), High As stated I have lived overseas and I am used to being given the information almost immediately. Oh yes, who took my second pack of biscuits! nhs.uk nhs.uk. Take care, Out-of-hours GP services are also available via NHS111. Everything explained simply and effectively. Monday to Friday 8.30am- 7.30pm Published on nhs.uk on 15/12/2016 at 01:31. . I am so pleased that you were treated with kindness and compassion by staff at all levels and that you felt well informed and supported through your surgery. Visited Colorectal cancer services on May 2021, Report review titled Great service as unsuitable, Dear Geoffrey, Ward 21, Rake Lane, North Shields, Tyne and Wear, NE29 8NH. Please note that the traffic flow in this car park is a partial one way system. BUT,10 days for my chest X-ray results to be available seems like a very long time. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. The hosptial has over 20 wards and an accident and emergency. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Those wishing to visit should check arrangements with the ward. If you need additional assistance reading our website please use our accessibility tool. For information about an appointment call, Patient Advice and Liaison Service (PALS). Thank you for taking the time to share your experience with us. Besoin d'une adresse, d'un numro de tlphone, les heures douverture, dun plan d'accs? We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. I need a few more details from you first, and would be grateful if you could email me at patient.experience@nhct.nhs.uk with your full name and date of birth. Report review titled Very helpful as unsuitable, Dear Sir/Madam, All wards have bedside telephones and televisions operated by Hospedia for which there is a charge. There is no mobile shop but a vending machine is available. The latitude of Roubaix, Hauts-de-France, France is 50.690102, and the longitude is 3.181670.Roubaix, Hauts-de-France, France is located at France country in the Cities place category with the gps coordinates of 50 41' 24.3672'' N and 3 10' 54.0120'' E. the service is performing exceptionally well. North Tyneside General Hospital Ward Name / Number Ward 15 Direct dial telephone number 0344 811 8111 Location of ward Please note that from Friday 10 August ward 15 at North Tyneside General Hospital is moving to ward 24. Browser Support Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, Ward 21 Who has Care Opinion told about this story? Parking . Head of Patient Experience, by Geoffrey Lawson - Posted on 04 August 2021. This includes those patients attending regularly over an extended period, visitors of long-stay patients and those who are staying in the hospital with patients. Northumbria Specialist Emergency Care Hospital, Copyright Northumbria Healthcare NHS Foundation Trust 2023, Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival, Tuesday 10.15 am and 2.15pm; Wednesday 10.15am and 2.15pm. What is Ward 15 Cramlington hospital? I hope that you are feeling a bit better now? Tracy Bruce Visited Colorectal cancer services on September 2021, Report review titled Abysmal service as unsuitable, Dear Teresa, Everthing is well signed posted and the hospital staff are great. Find company research, competitor information, contact details & financial data for LOSFELD DISTRIBUTION of ROUBAIX, HAUTS DE FRANCE. Outpatient What patients may need to know about the daily routine on the ward Patients attend this nurse-led unit for a range of programmed activities such as . 6 0 obj Get the latest business insights from Dun & Bradstreet. They continued to talk to my mother and she thinks they made her an appointment to go in. Ward 15 Ward 15 Location Wansbeck General Hospital Ward Name / Number Ward 15 Direct dial telephone number 01670 564167 Location of ward First floor, south entrance Type of ward Surgical Day Unit Are children welcome? Free Wi-Fi is available in this hospital just choose NHS Wi-Fi on your smart device and follow the registration process to gain access. Visiting times should be:Between 10am and 7pm for two nominated people for one hour which must be pre-booked. To learn more about how we use them, please view our cookies policy. No under 12's Is there flexibility in visiting? When is the best time for relatives to contact the ward to check on patient? 7 0 obj Tracy Bruce If you need additional assistance reading our website please use our accessibility tool. The teams which looked after you will be delighted to receive your comments when I pass them on. The centre is open between 8 am midnight seven days a week. North Tyneside has a shop by the main entrance run by our Hospital Volunteer Service. To learn more about how we use them, please view our cookies policy. Every member of the ward team demonstrated care and compassion towards our mum and family. North Shields Northumbria Specialist Emergency Care Hospital, Copyright Northumbria Healthcare NHS Foundation Trust 2023, What patients may need to know about the daily routine on the ward. When is the best time for relatives to contact the ward to check on patient? Thank you so much for taking the time to write a review of the treatment which you have received under our care. <>/Metadata 327 0 R >> Anyone attending our hospitals and community settings must continue to wear a face covering, socially distance and wash hands regularly, to protect patients, visitors and staff. NE29 8NH. endobj Provided and run by: . Feedback imported from nhs.uk about North Tyneside General Hospital / General surgery . % Wishing you well, Over all apart from a very small To book call 01289 356664 or 07774 788627. Thanks to all for the help I received. Any other browser may experience partial or no support. Close menu, by Anonymous - Posted on 05 November 2021. review titled Awful experience made good. Northumbria Specialist Emergency Care Hospital, Copyright Northumbria Healthcare NHS Foundation Trust 2023, Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival. Thank you very much for taking the time to review the service which you had at our X-ray department, North Tyneside General Hospital. I will make sure that your comments are passed on to the team which looked after you- I know how much this will mean to them. If you need additional assistance reading our website please use our accessibility tool. Patients will be seen by medical staff from 9am with consultants rounds as below. There are several shops as well as a resteraunt There is a new stroke ward and they are updating the place all the time. If my mother does have an appointment with them we don't know when it is and cannot get through to discuss it. HWM#W@,~c;GAh324b}^V7qb5H^=~Yhu)+;?n+n/wl(|F Visited Gastrointestinal and Liver services on July 2021, Report review titled Wonderful Endoscopy Unit as unsuitable, Dear Malcom, the service is performing exceptionally well. endobj Thank you so much for taking the time to give your feedback on the experience which you had at the Endoscopy Unit, North Tyneside General Hospital. Type of ward Mental health services for older people Ward visiting times Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival Anyone attending our hospitals and community settings must continue to wear a face covering, socially distance and wash hands regularly, to protect patients, visitors and staff. Annie Laverty The ward also has close links with rehabilitation services. From the moment I entered to the moment of walking out of the door at the end I cannot overstate the excellent friendliness and professionalism of every member of staff. I am really pleased that you found the staff to be professional yet caring; just the right balance to help patients to feel reassured and cared about. The Consultant explained our mother's plan of care very clearly and dealt with our concerns sensitively. I felt as though they were really taking on board my history leading up to my visit. Ward 15 is an adult Neurosurgical/Spinal ward which provides care and treatment for patients undergoing various neurosurgical investigations and operations. iRO|Q4S9v-[;1}xd:-c,?TO3p$nE>/:F_*WN? I have lived abroad for over 20 years, so this is the first time I have used an NHS Hospital for many years. %PDF-1.5 If you need to know where to go for urgent advice or care you can call NHS111 24 hours a day, seven days a week. The payment machines take coins and notes, as well as credit and debit cards. s1HFz3rXbA}],q"f"#2rIb|#c0q_ e$R%+{Fn Have you experienced something like this, here or elsewhere? Recherchez le professionnel par ville ou par activit et aussi par le nom de la socit que vous souhaitez contacter et par la suite dposer votre avis et vos recommandations avec un commentaire et une notation. Northumbria Specialist Emergency Care Hospital, Copyright Northumbria Healthcare NHS Foundation Trust 2023. Ward 15 specialises in providing care for acutely ill older people. We see patients who need both planned and emergency surgery. speak with Ward Sister/Nursing staff if would like to visit outside visiting hours. We understand visiting is important so have arrangements in place to allow controlled visiting on our wards and departments. Rake Lane We will be able to do this if you could privately share, with her consent, your mothers full name and date of birth by emailing: patient.experience@nhct.nhs.uk Annie Laverty - Director of Patient Experience. We use cookies on our website. North Tyneside General Hospital Ward Name / Number Ward 23 Direct dial telephone number 0344 811 8111 ext 32030 Type of ward Ortho-geriatrics Ward visiting times Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival Are children welcome? To learn more about how we use them, please view our cookies policy. 12.00pm - 1.00pm 5.00pm - 6.00pm Relatives are welcome to help the patient with their meal. North Tyneside General Hospital Tell us what was good and what could be improved, say thanks or call for change Patients are all day cases so there are no formal visiting times. However, for patients who have been in hospital for 72 hours or more, one nominated visitor will be permitted to book a slot. The centre is open between 8 am midnight seven days a week. No rating/under appeal/rating suspended the service is performing badly and we've taken enforcement action against the provider of the service. Saturday to Sunday 1.30-4.30pm, In addition there is a restaurant where you get hot and cold food and refreshments. At least one standard in this area was not being met when we inspected the service and, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. Had tests at Rake Lane and Wansbeck found to be bowl cancer.Fast tracked and operation on 25 May 2021.The staff and team were fantastic I was admitted to the High Depence ward at Cramlington Hospital staff brilliant nothing a bother Surgeon came to see me on Wednesday morning really good service was sent home on the Saturday.Will always be great full to all the NHS.
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